This beverage fridge was in our garage for a while since my husband and I did a kitchen remodel. Tyzla support sent an email, shortly after it got delivered, just to see if we liked the fridge. At the time, it wasn't installed so I replied saying I'd get back to them. Once we installed it, it was quite unlevel against the cabinets and the fridge door was slightly askew. I wanted to return it, but it was such a big purchase and the return window had passed since our remodel took longer than anticipated. It just didn't look good, at first. We were quite disappointed so I sent support an email to see what could be done. Long story short, I was forwarded to two people who were able to give instructions, with pictures and video, on how to adjust the fridge door by readjusting the screws and twisting the bottom levelers to make it align more with our cabinets. It looked pretty good after that. After using it for a few weeks now, it works great. Shelves are adjustable, and it keeps our drinks quite cool! I don't usually write reviews, but the support folks were responsive, courteous, and helpful and made this purchase for us one that we did not regret.